Information Protection Policy​

Thank you for choosing tuuvwg.com, a Canadian tool independent website under Yangjiang Linzhiba Industry and Trade Co., Ltd.! We are well aware of the importance of user information security and always regard protecting your personal information as our top priority. This policy is intended to explain to you how we collect, use, store and protect your personal information, as well as the rights you have. Please read it carefully. ​

1. Information Collection​

Registration and Account Information: When you register for a tuuvwg.com account, we will collect your username, password, email address, contact information (such as mobile phone number 15036028545) and other information for account management and identity authentication to ensure that you can use the website services normally. ​

Transaction Information: During your shopping process, we will collect order information (including product information, order amount, delivery address: No. 22, Tangwei Jiangchun Road, Hongfeng Town, Yangdong District, Yangjiang City (residence declaration), etc.), payment information, in order to complete transactions, provide after-sales service and handle returns and exchanges.​

Browsing and usage information: To optimize the user experience, we will collect your browsing history, search keywords, device information (such as IP address, device model, etc.) on the website to analyze your usage habits and preferences. ​

II. Information Use​

We strictly follow the requirements of laws and regulations and only use the collected information to provide, maintain and improve the services of tuuvwg.com, process your orders, provide customer service support (24-hour customer service online), and send you order-related notifications and promotional information (if you agree to receive them). ​

Without your explicit consent, we will not use your personal information for other purposes unrelated to the services of this website. ​

III. Information Storage and Protection​

We use security technologies and measures to encrypt and store your personal information to prevent information leakage, damage or loss. At the same time, we limit the access rights of internal employees to personal information to ensure that only authorized personnel can access relevant information. ​

We continue to pay attention to new technologies and methods in the field of information security, regularly conduct security assessments and maintenance of the system, and continuously improve the level of information protection. ​

IV. Information Sharing​

We will not sell or rent your personal information to third parties. Only when necessary, such as when sharing information with logistics partners and payment institutions to complete order transactions and payment processes, we will ensure that third parties comply with strict confidentiality obligations. ​

If your personal information needs to be disclosed due to legal requirements, judicial procedures, etc., we will do so within the scope permitted by laws and regulations and notify you in a timely manner (unless otherwise provided by laws and regulations). ​

V. Your Rights ​

You have the right to access, correct or delete your personal information at any time. If you need to do so, you can apply by logging into your account or contacting our customer service email service@tuuvwg.com or calling our customer service phone 15036028545. ​

You can choose to refuse to provide some non-essential information, but this may affect your use of certain functions or services. ​

VI. Policy Updates ​

We may update this policy based on business development, changes in laws and regulations, etc. The updated policy will be published on the website, and your continued use of this website will be deemed to have accepted the updated policy content. ​

If you have any questions, comments or suggestions about this information protection policy, please feel free to contact us. Yangjiang Linzhiba Industry and Trade Co., Ltd. will always take the protection of your personal information security as its responsibility and provide you with a safe and reliable shopping environment!